- Bookneo

Frequently Asked Questions

What is an Ebook?
The term Ebook stands for electronic book. It is basically a book in digital form that can be read on your PC. They come in many formats including PDF, EXE and DOC.

PDF: This format can be read using Adobe's free Acrobat Reader www.Adobe.com
EXE: This format runs straight from your windows computer.
DOC: This is Microsoft Word's format.

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How long before I can download my ebook?
Once payment has been made the ebook(s) are available to download instantly.

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What payment method do you accept?
Currently we accept Moneybokers. If you need a Moneybokers account you can signup for free www.moneybookers.com

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Will I require any additional software?
Your ebook(s) will be available in zip file (compressed) format. If your computer is running Windows XP, then you can simply 'right-click' on the zip file and select 'Extract Here' from the menu.

You may need Zip software to extract the file. We recommend 7-zip which is completely FREE and is available to download here:
www.7-zip.org.

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I couldn't download my ebook! What should I do?
If you have any problems, simple contact us stating the order number.

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links page

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